Take Back Control of Your Online Reputation
Your reputation is your biggest asset. We help you protect it.
Get a Free Reputation AuditYou've worked hard to build a great business, deliver excellent service, and earn the trust of your customers. Then, one day, a single negative review appears online.
Maybe it's from an unhappy customer, a disgruntled former employee, or even a fake review from a competitor. Suddenly, your rating drops, and potential customers begin to second-guess doing business with you.
In today's digital world, online reputation can make or break a business. A few negative reviews—whether accurate or not—can be enough to damage trust, credibility, and revenue.
At Reputation Detect, we specialise in removing, suppressing, and managing negative online reviews, ensuring your brand always puts its best foot forward.
The Real Impact of Negative Reviews on Your Business
Online reviews influence customer decisions more than ever before. Research shows that:
Trust Factor
88% of consumers trust online reviews as much as personal recommendations.
Single Review Impact
A single bad review can cost a business up to 22% of potential customers.
Multiple Reviews
If a company has four or more negative reviews, 70% of potential customers will choose a competitor.
These numbers highlight why managing online reputation is no longer optional—it is essential for business success.
Why Negative Reviews Are So Common
Many businesses don't realise how easily bad reviews can appear and spread rapidly online.
Instant and Anonymous Reviews
Anyone can leave a review, whether it's fair or not.
Negative Reviews Rank Higher in Google
Google and other search engines prioritise negative content, making it more visible than positive feedback.
Review Platforms Are Often Unfair
Businesses must prove a review is false, but platforms make it difficult to remove them.
How Reputation Detect Helps You Fix & Manage Your Online Reputation
At Reputation Detect, we don't just remove negative content—we reshape your entire online presence so that customers see the best version of your brand.
Step 1: Remove or Suppress Negative Reviews
Negative content can severely damage your business reputation. We help by:
- Requesting Removal — We work with review platforms to remove fake, defamatory, or policy-violating reviews.
- Suppressing Negative Content — Our SEO specialists create and promote positive, high-ranking content to push negative results lower in search rankings.
- Disputing False Claims — If you've been targeted by false or misleading reviews, we take action to protect your business.
Step 2: Improve & Manage Your Online Reviews
Your reputation is built on the feedback and reviews left by customers. We help you:
- Encourage More Positive Reviews — We implement strategies to increase your 5-star ratings on Google and Trustpilot.
- Respond to Negative Reviews Professionally — Even when the customer is wrong, our expert-crafted responses ensure your business maintains its credibility.
- Monitor & Manage Reputation Trends — We provide ongoing support to identify potential issues before they escalate.
Why Businesses Choose Reputation Detect
Proven Success
We have helped hundreds of businesses recover from negative online attacks.
Customised Strategies
Every business is unique. We develop personalised solutions to meet your specific needs.
Fast & Confidential
We work efficiently and discreetly to protect your reputation.
Visible Results
Most clients see noticeable improvements in their ratings quite fast.
Case Study: How We Helped a Local Business Recover
A London-based Day Care Nursery's Recovery Story
A London-based day care nursery reached out to us in distress. Overnight, they received negative 1-star reviews from accounts that had never used their service.
Despite multiple requests, Google refused to remove the reviews, stating that they did not violate their policy. As a result, the business's rating dropped from 4.7 to 3.2 stars, causing a 30% decrease in new customer enquiries.
Our team immediately acted:
- Identified and disputed the fake reviews directly with Google.
- Launched a customer outreach campaign, encouraging genuine positive reviews.
- Optimised the company's online presence, ensuring their positive feedback ranked higher in search results.
The Results:
Within six weeks, their rating rose to 4.9 stars, and their inquiries increased by 45%.
This is the power of expert online reputation management.
Our Google Reviews
London Nursery Owner
"As a nursery owner in London, maintaining a positive online presence is crucial for our business. They successfully facilitated the removal of a negative Google review that was unjustly affecting our reputation."
Opticians Practice
"The team at Reputation Detect has been supportive and helpful throughout our campaign to remove negative reviews and articles online for our opticians. I highly recommend these guys to anyone looking to clear wrongfully posted reviews."
Property Agency
"We had the opportunity to collaborate with Reputation Detect after receiving a negative review from an unhappy client regarding our property agency. They successfully had the review deleted in a remarkably short time using their express service."
What Happens If You Ignore Negative Reviews?
Lost Customers
People will trust competitors over you.
Decreased Revenue
Negative reviews discourage potential buyers.
Permanent Damage
The longer a negative review stays up, the harder it is to remove.
Every day that you delay, you risk losing more customers and sales.
Other Reputation Management Services We Offer
Google Reviews
Unlock a stream of positive Google reviews with our budget-friendly software.
Trustpilot Reviews
Manage and improve your presence on one of the most trusted review platforms.
Yelp Reviews
Optimize your Yelp presence to attract more local customers.
Yell Reviews
Improve your visibility and ratings on the UK's leading business directory.
Content Removal
Remove harmful or defamatory content from websites, forums, and social media platforms.
Personal Information Removal
Protect your privacy by removing sensitive personal information from the internet.
Take Control of Your Reputation Today
We understand that dealing with bad reviews can feel overwhelming, but you don't have to face it alone.
Get a Free Reputation Audit TodayYour business deserves better, let's restore your reputation now.