Let us look after your Google profile and online reputation

Running a small business keeps you busy. Reputation Protect brings together Google Business Profile Local Search Growth and ongoing review support, all managed through one monthly programme from £99 / month

No ranking or review-removal promises. We’ll explain the work and any additional fees before you decide.

Choose the monthly support that fits

All programmes include ongoing review monitoring and help identifying potential policy violations. Reputation Protect is the programme that adds Google Business Profile Local Search Growth.

Reputation Essential

£99 / month

A simple, reliable starting point for small businesses.

  • Google review monitoring
  • Professional responses to all new reviews
  • Google Business Profile monitoring
  • Negative-review alerts and identification of potential policy violations
  • Monthly reputation report

Reputation Growth

£299 / month

Ongoing reputation support with one review removal request each month.

  • Everything in Reputation Essential
  • Up to one Google review removal request per month for a low-star review that violates Google's policies

Most Popular

Reputation Protect

£399 / month

Our most popular programme, with local search work for your Google profile.

  • Everything in Reputation Essential and Reputation Growth
  • Local Search Growth SEO for your Google Business Profile
  • Submissions to 300 local directories
Ask about Reputation Protect

Reputation Defence

£1,500–£3,000+/ month

For serious reputation problems, handled with care and discretion.

May include support with:

  • Damaging Google results or negative press
  • Defamatory articles, forums, or multiple negative URLs
  • Executive, high-profile, or regulated-business reputation

Price depends on the situation. We discuss the scope discreetly.

What Reputation Protect includes

You run the business. We’ll take responsibility for monitoring your profile and reviews, responding professionally, and handling eligible review reports on your behalf.

Review monitoring and replies

We monitor new Google reviews and provide professional responses, so feedback is handled consistently.

Google Business Profile monitoring

We keep an eye on your profile and alert you to negative reviews and potential policy violations.

One eligible review removal request each month

We can submit a request for one low-star review that appears to breach Google's policies. Google makes the final decision, so removal is not guaranteed.

Local Search Growth

SEO work for your Google Business Profile, plus submissions to 300 local directories to help local customers find your business.

Monthly reputation report

A monthly report keeps you informed about your reputation and the work being handled.

Google decides whether a review breaks its policies and whether it should be removed. We can prepare and submit a report when a review appears to qualify, but we cannot guarantee the outcome. Additional requests and work outside the monthly programme are charged separately; we confirm the fee first.

Local Search Growth is included in Reputation Protect. It combines SEO work for your Google Business Profile with submissions to 300 local directories, with the aim of helping more local people find your business online.

Google controls how businesses appear in Search and Maps, so we do not promise a particular ranking, traffic level, or number of enquiries.

Why replying to Google reviews matters

Replying to reviews is no longer optional. It is a core part of managing your reputation, competing locally, and converting searchers into customers.

  • Consumers expect a response. 93% expect businesses to reply to reviews. Responding shows that you value customers’ opinions and appreciate their business, helping your business appear more trustworthy and customer-focused.

  • Responses can influence choice. 88% of consumers are influenced by whether a business responds to positive or negative reviews, and are nearly twice as likely to choose a business that replies. Businesses that respond are perceived as 2.9 times more trustworthy.

  • Replies support local search. Google has confirmed that responding to reviews is a factor in local search rankings. Thoughtful replies help show that your business is engaged and relevant.

  • Your replies reach a large audience. 97% of consumers read online reviews, and around 81% use Google reviews to evaluate local businesses. Your public responses are valuable space to show your brand’s voice and care.

Common questions

What is included in each monthly programme?

Reputation Essential (£99/month) includes Google review monitoring, professional responses to new reviews, profile monitoring, negative-review alerts, policy-violation identification, and a monthly report. Reputation Growth (£299/month) adds up to one eligible Google review removal request each month. Reputation Protect (£399/month) adds Local Search Growth SEO for your Google Business Profile and submissions to 300 local directories.

What does the £399 monthly programme include?

Reputation Protect includes Google review monitoring and professional responses, Google Business Profile monitoring, negative-review alerts, identification of potential policy violations, a monthly reputation report, Local Search Growth SEO for your profile, submissions to 300 local directories, and up to one eligible Google review removal request each month.

Is review removal guaranteed?

No. We can report a low-star review when it appears to violate Google's policies, but Google reviews each report and makes the final decision. A request does not guarantee removal.

What if I need another review challenged?

One eligible Google review removal request is included each month in Reputation Protect. Additional requests, and review-removal work for businesses outside a monthly programme, are charged separately. We confirm the fee before proceeding.

Will this guarantee a higher position on Google Maps?

No. Reputation Protect includes Local Search Growth work, but Google controls how businesses appear in Search and Maps. We do not promise a particular ranking, traffic level, or number of enquiries.

What is Reputation Defence?

Reputation Defence is a tailored programme for serious reputation problems, such as damaging Google results, negative press, defamatory articles, forum content, multiple negative URLs, executive reputation, high-profile individuals, or regulated businesses. It costs £1,500–£3,000+ per month depending on the situation. We discuss the scope discreetly before work begins.

Can I ask a few questions before deciding?

Of course. Get in touch for a friendly, no-pressure conversation. We can talk through the programme, what is included, and any additional fees before you decide.

Cross Google business replies and management off your to-do list

Tell us what you need help with. We’ll talk through Reputation Protect, what it covers, and any additional fees before you decide.

Have a friendly chat

Contact Us

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Briefly describe your situation. We'll explain the relevant next step and confirm any fee before paid work begins. Please don't send identity documents or sensitive information.

Registered Office Address:
Henry House,
275 New North Road,
London, N1 7AA